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Privacy Policies
For Web Prime your privacy is very important. All of
our employee's sign strict non-disclosure agreements.
This makes them liable for any unauthorized information
disclosure about the company's business or its customers.
As in any business we gather important information about
our customers. We believe that you as our customer have
the right to know how this information is used.
Statement of Intent
Web Prime is in the business of web hosting, web design
and development, not marketing. It is for this reason
that all personal data collected is not be shared with
a third party for any reason. We use you personal data
for internal purposes only, contact information, billing
information, technical information, usage information.
The use of this information is mainly to assure quality
service for our customers, and of course collect payment.
On the other hand, visitor information is also use for
internal purposes only. We conduct research with this
data to improve our marketing strategy. In addition,
we will not use any of this information to sell data
or spam users, customers or visitors. Web Prime also
stores all correspondence between us and our customers
for record keeping and historical service reference.
Web Prime does engage computer tracking with the SOLE
purpose of identifying illegal usage or fraudulent behavior
of some individuals or organizations that may be trying
to operate or are in operations on our servers.
Notice and Disclosure
In the event of any policy change regarding our privacy
policies you will be notified. As our business grows
so does our documentation, responsibilities and liabilities,
hence expect more changes. After all, change is the
only constant on the universe. Also, this may happen
in the case of a company buyout, merger, acquisition
and/or strategic alliance. At present Web Prime is solely
owned and operated by Web Prime® and there are no
immediate plans to sell, merge or affiliate with a third
party.
Choice/Consent
In the event that we may be forced to disclose personal
information (only done through procedures of the law),
we will inform the customer, unless the authorities
require the contrary. Web Prime provides users the opportunity
to opt-out of receiving communications at the point
where we request information. Unless, of course, it
is to update billing and contact information. We will
ask for your approval in the event that we may want
to share your information with one of our future spin-off
companies.
Data Security
We monitor our systems 24/7, always on the lookout for
misuse of the system. This means that we know what is
happening in our servers, thus safeguarding the integrity
of its databases. All our customer's confidential information,
such as credit cards, are stored on a computer with
no connection to the Internet and under lock and key.
Only top management have access to such computer. Our
accounting computers are also under lock and key and
only accounting personnel are allowed near them. Accounting
personnel can't see your credit card information. Our
NOC (network operations center) is always populated
by a member(s) of our staff so the systems are never
left alone. It is also climate control to keep humidity
out of the system and ensure the system's top performance
and data integrity.
Data Quality and Access
We at Web Prime continuously update our databases and
we keep track of outdated information. We send notifications
when some of your information needs to be updated (like
when a credit card expires) so we can assure the continuation
of your services and keep our customers informed. Once
the updates and corrections are made they can not be
altered. Only top management and/or customers can modify
that information.
Limitations
Web Prime is not responsible for the personal data collected
by web sites and companies hosted on our servers. Web
Prime is extremely zealous of the information provided
by our customers and this information will not be disclosed,
unless:
- we have the consent of the customer; or
- by the authority of the law.
By the authority of law means that if for any reason
in an investigation by the Canadian Federal Government
(e. i. Canadian Security Intelligence Service (CSIS),
Internal Revenue Service, Canadian Department of Defense,
Canadian Department of Justice and the such) or by the
order any Canadian and/or Provincial Court that would
subpoena that information, the information will be disclosed
to the appropriate authorities. All in accordance to
Canadian Federal Law and Provincial law depending on
the customer's original jurisdiction. Web Prime will
abide by any legislation, past and future, regarding
privacy protection by the Canadian Federal Government.
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