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Webspace Usage
Contrary to popular belief, high quality webspace is
not cheap. Yes, a 75GB hard drive might cost around
$300 (as of January 2001), but a 80GB RAID5/10 storage
device costs over $1,700 (as of January 2001). Because
of this, the usage of webspace by customers is constantly
monitored. Here are the guidelines for webspace usage:
- Customers may use their webspace to ONLY store their
web site.
- You may store personal, important files on your
account for temporary purposes only (for example,
you need to format your hard drive and need a place
to temporarily store your documents during the process;
you are on a trip and need to access the files somewhere
else; you need someone else to download a file, etc).
- Customers may not consume more space than it is
allowed by the hosting plan the user is subscribed
to. The user will be warned several times via e-mail
if the user is above the limit. If the user does not
fixes the problem, or, does not reply to our messages,
the user will be automatically upgraded to a hosting
plan that allows for such space consumption.
CPU/RAM Usage
The CPU/RAM consumption of a web site may in no way
affect the performance of a server. This means that
the implementation of CGIs on a web site must be carefully
studied by the account's owner. Examples of what can
cause high CPU/RAM usage are:
- CGIs that handle too much data from text files.
An example of this is a message board. The UBB (Ultimate
Bulletin Board) is well known to consume very high
amounts of CPU anytime it has to handle its flat file
database (like when someone posts a message).
- Perl scripts constantly executed consume a lot of
server resources, since the Perl interpreter must
be launched each time the script is called. Please
read our CGI FAQ for information on how to prevent
this.
- Scripts with long loops.
- Scripts that are constantly calling a database and
doing complex queries.
- Web sites with excessive traffic will consume plenty
of CPU and RAM, since the webserver has to handle
more. Any web site with more than 140,000 hits per
day will be considered a high traffic web site. Special
prices apply in such case. The user will be alerted
if his/her site goes beyond such limit, and will be
given 3 days to either upgrade his/her plan to accommodate
the added traffic or to lower the traffic. If not,
the account's traffic consumption will be controlled,
or, the account might get canceled (sudden peaks in
traffic are usually due to the mirroring of large
files, hidden adult material, etc, which are against
policies and usually result in cancellation).
If a script (and its instances) is found to be consuming
too much CPU power (more than 10%) and/or RAM, and it's
affecting the overall performance of a server, Web Prime
has the right to move/block the script, and warn the
account's owner. The warning will consist of a request
to improve the performance of the script, or to replace
it with a more efficient one. If, the account's user
pays no attention to a warning (or several ones) and
puts the script back to operation, Web Prime has the
right to again block the script and/or change the account's
password until the user complies. If, after that, the
user still pays no attention to the warning and puts
the script back, Web Prime will delete the account.
No refunds for the current month of service will be
given (advanced payments will be refunded) and a $35
clean up fee might be charged.
Partial Hosting
Partial hosting is the practice of having a web site
on a server other than Web Prime, and having different
sections of it on our servers. For example, the web
site on one web host, and its images on another. Or,
the front end to a script on one web host, and its MySQL
database backend on another. We do not allow a web site
on another web host to have parts of it on ours. This
is usually done by very high traffic customers, and
of course, their high traffic or CPU/RAM intensive sections
on our servers cause problems for us. But if your site
is on our servers, you can have parts of it somewhere
else (like chat rooms, e-mail service, etc).
Game Emulation
Web sites related to video game emulation will no longer
be accepted at Web Prime. This policy took effect on
October 26th, 2000.
Web Prime reserves the right to modify these
policies at any time. All clients will be notified of
such changes before they take effect. |
